Efficient Networks 5200 Installation Guide

Make the most of your Business Internet High Speed Enterprise service! . . . . . . . . . . . . . . . . . . . 1 Minimum hardware requirements. . . . .

8 Installing the HardwarePlease follow these instructions if you are using the Ethernet cable. If you are using the USB cable, please proceed to If y

Installing the Hardware 91. The USB software installation program will start.2. Follow the instructions in the SpeedStream program to install the USB

10 Installing the Hardware1. Make sure that the Efficient Networks SpeedStream 5200 modem has adequate ventilation. Place the modem on a hard, level s

Installing the Hardware 11If you have the Alcatel modem, the overall wiring should look like this:If you have the SpeedStream modem, the setup should

12 Installing the HardwareYour setup should look like this if you are using the USB cable with the SpeedStream modem:All other rooms with phones that

Installing the Hardware 131. Make sure your modem and computer are turned on.If the lights are not on, turn the modem and computer off. Make sure tha

14 Configuring the SoftwareBefore continuing, you should have completed the steps in Beginning the Installation on page 4 and Installing the Hardwar

Configuring the Software 155. Click the Extras button to install the iPass Global Roaming dialer and the VPN Remote Access Client. Refer to Setting

16 Configuring the Software1. Click Next to install the Business Internet High Speed Enterprise software.2. After the installation, your computer re

Configuring the Software 17When your computer has restarted, you will see a message informing you that it is setting up your new software. It shoul

NX-E-041 Windows Installation Guide © 1997-2004 Bell CanadaAll rights reservedPrinted in CanadaThe software and services described in this document a

18 Connecting and disconnecting from the InternetYou must install the Access Manager to connect and disconnect from the Business Internet High Speed

Connecting and disconnecting from the Internet 19If you want to connect automatically (that is, you don’t want to manually start the Access Manager

20 Connecting and disconnecting from the InternetIf you are using the Efficient Networks SpeedStream 5200 modem with a USB cable and you wish to use

Connecting and disconnecting from the Internet 21If you are using the Efficient Networks SpeedStream 5200 modem with the Ethernet cable and you wish

22 Connecting and disconnecting from the Internet11. If you have Windows XP, you’re done. Windows XP will automatically detect which cable you are u

Troubleshooting 23As a subscriber of the Business Internet High Speed Enterprise service, support for the Business Internet High Speed Enterprise s

24 TroubleshootingPROBLEM SUGGESTED ACTION REFERENCEYou cannot browse the InternetMake sure that the cable is connected securely to the Effi-cient Ne

Troubleshooting 25PROBLEM SUGGESTED ACTION REFERENCEYou see a message say-ing “Failed to Bind to Tap Driver”.Windows 98/Me:1. Click , click Setting

26 TroubleshootingREMOVING THE BUSINESS INTERNET HIGH SPEED ENTERPRISE SOFTWARE FROM THE COMPUTERTo remove the Business Internet High Speed Enterpri

Troubleshooting 27you were at. This information will help the technical support agent’s give you the assistance you need as quickly as possible.• I

Make the most of your Business Internet High Speed Enterprise service! 1 Below are all the steps you will go through to get connected with the Bus

28 Setting up your optional Business Internet Dial Enterprise HoursAs part of your Business Internet High Speed Enterprise service your receive 20 h

Setting up your optional Business Internet Dial Enterprise Hours 298. In the Global Roaming window, click your country in the Country pull-down men

30 Setting up your optional Business Internet Dial Enterprise HoursTo change the number you dial (for instance, if you move to another city), follow

Troubleshooting 317As a subscriber of the Business Internet Dial Enterprise service, support is always available to you. Most problems are easy to so

32 TroubleshootingPROBLEM SUGGESTED ACTION REFERENCEYou can’t connect to the Business Internet Dial Enterprise service• Check for a dial tone on your

Troubleshooting 33REMOVING THE GLOBAL ROAMING SOFTWARE1. Click Start, click Settings, then click Control Panel. In Windows XP, click Start then click

2 Make the most of your Business Internet High Speed Enterprise service! For the Business Internet High Speed Enterprise software to work reliably

Make the most of your Business Internet High Speed Enterprise service! 3 8. To disconnect, click the File menu in Internet Explorer, then click

4 Beginning the Installation For the Business Internet High Speed Enterprise software to work reliably and efficiently, your computer must meet or e

Beginning the Installation 5 4. Tests are conducted to ensure that your computer meets the minimum requirements needed to install the software.Whe

6 Installing the Hardware Your Business Internet High Speed Enterprise Starter kit should contain the following: 1. DSL high speed modem box, if you

Installing the Hardware 7Leave your computer on while you perform the following steps.You must now install a filter on every phone with the same telep